Delivery Information

I am afraid we are unable to dispatch orders on a Saturday or Sunday so orders placed over the weekend will always be processed the following Monday.

If any of the goods you have ordered are not immediately available for dispatch then a member of our sales team will contact you by telephone within 24 hours to advise you of a potential delivery date and await your instruction.

Delivery Charges

United Kingdom		Next Day Delivery:  £7.95 2-3 day delivery:  £5.95
Northern Ireland		Next Day Delivery:  £21.25 2-3 day delivery:  £16.75
Southern Ireland		Next Day Delivery:  £29.75 2-3 day delivery:  £18.75

Delivery charges are based on the weight of your order and the value of the goods so light parcels of a lower value will be shipped at a lower price.

Delivery is available within the UK and European Union, please select your country in the shopping cart to display the available delivery options and prices.

We also deliver to some non EU countries such as the US and Canada, please check the shopping cart for delivery availability in your country.

If your country isn't listed in the shopping cart please email us for a price on delivery and shipping schedules.

VAT and local taxes

VAT at 17.5% vat is included in all prices shown where applicable.

Taxes - Outside EU

For countries outside the EU our local tax of vat @ 17.5% will not be charged but local taxes in your country may still apply. Tax of 17.5% will be deducted from your invoice during the checkout process and before you finalise your purchase.

Customer Loyalty Program

As a way of saying thank you and hopefully encouraging you to stay on board we have a customer loyalty program.

Here are some of the benefits available to our regular customers through our customer loyalty program.

 1. Increased online discounts and real savings on all products throughout the site.
 2. Free postage and packing offers.
 3. Extra special value products at amazing prices.

Each time you shop with us you will receive a new customer loyalty discount code.

Simply enter this code on the front page of our site when you visit and we will apply your additional discount on a site wide basis. Customer loyalty savings will be clearly shown on each product detail page.

The more orders you place with us the more we will reward you with better discounts.

Discount steps are as follows: 1 order, 3 orders, 5 orders, over 5 above

If you are an existing customer who has brought from us online before but has never received a discount code you can start saving right away by submitting your e-mail address below, we will send you your customer loyalty discount code right away.

Your Email address

Returning Goods

Faulty Goods
If you purchase a product from us which is found to be faulty we will supply a replacement product, arrange for a repair or give you a refund of the purchase price.

Returning Goods
Simply return the goods to us by one of the following methods:

By Post- Please indicate the order number or the e-mail address and name of the person who purchased this order, along with the reason for your return on a separate piece of paper, and send the package to the following address:

Powersport Bikes Ltd
221 Sunbridge Road
Bradford
West Yorkshire
BD1 2LG
United Kindom

In Person - Simply return the item to the Powersport store for a replacement, repair or refund.

Site Security

www.powersport.co.uk is tested quarterly to ensure that high security standards are maintained. Maintaining high security standards significantly reduces the risk that this site will be compromised by malicious attacks. You can verify our sites status by clicking the Security Metrics icon below.

Credit card information is only stored for the duration of the current order and is not cached for future use. See our privacy policy for more information.

Thawte SSL Web Server Certificate

Powersport web server is secured by a Thawte SSL Web Server Certificate, you can verify this by clicking the Thawte secure icon below.

Please click on the icon to verify our site security.

So what does it mean having an SSL Web Server Certificate?
One of the major obstacles to communicating via the Internet is the lack of certainty about who is actually on the other side. There have been many instances of fraud whereby individuals/groups have posed as others on the Web. thawte's stringent verification and authentication procedures when issuing digital certificates ensure that you are in fact dealing with exactly who you think you are when doing business on the Web.

In order for us to get a Thawte SSL certificate for our web server we have had to undergo a series of strict checks which included:

• Confirmation of our company registration details
• Confirmation that the powersport.co.uk domain is in fact owned by ourselves
• 3rd party checks to make sure we are who we say we are.

So how can I tell when I am in a secure area on the web site?
In the bottom toolbar of your internet browser you will see a padlock, when this is closed the session is secure, on Powersports web site you will see that the session becomes secure when you enter the checkout part of our online store.

Privacy Policy

When you register your self as a customer with Powersport Bikes and place orders, the information you submit such as your name, address, e-mail address and telephone number are held in our internal database. Credit card information is only stored for the duration of the current order and is not cached for future use.

We collect this information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

Powersport Bikes Ltd will not share this information with other companies.

Occasionally, Powersport Bikes may contact you by e-mail with special offers or information about new products. If you do not wish to recieve e-mails from us, you can opt out at any time by simply clicking the link at the bottom of the email. This will ensure you recieve no more promotional mail from ourselves.

Contact Us

	Mon	9.00am - 6.00pm
	Tues	9.00am - 6.00pm
	Wed	9.00am - 6.00pm
	Thurs	9.00am - 6.00pm
	Fri	9.00am - 6.00pm
	Sat	9.00am - 5.30pm
	Sun	Closed